We will accept returns if it is due to damage that is our fault. The items that we sell are peptides and as such could degrade if improperly handled. As a result we are unable to resell products once they have left our warehouse. We do not accept returns of peptides due to this fact. If you have any questions please contact us.
All Items are shipped safely and in a manner that ensures safe arrival. If the item you receive is damaged then please contact us and we will send out a replacement free of any shipping costs to you. We will require you to email us a photo of the damaged product before we will ship the replacement products.
If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you free of charge. All orders are documented and are photographed prior to shipping to avoid any fraudulent claims.
If your order has not yet been shipped and you wish to cancel your order then please contact us and we will do our best to accommodate you.
Chargebacks will not be tolerated due to our above policy for handling all issues. We will treat chargebacks as fraud and will pursue legal action if a chargeback is initiated to the full extent of the law.